ET: Facebook's services started to come back online around 6:30 p.m. "We apologize to all those affected, and we’re working to understand more about what happened today so we can continue to make our infrastructure more resilient." The outage was so extensive because it "also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem," according to Janardhan. There is "no evidence that user data was compromised as a result of this downtime," he says. "This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt." "Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication," says Santosh Janardhan, Facebook's VP of Infrastructure. ET: Facebook on Monday blamed (Opens in a new window) a "faulty configuration change" for today's outage.
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How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.Similar to Instagram, Messenger users won't be able to send or receive messages. We will wait to hear from Facebook about the outage and will update the copy.Īnother Facebook property, Messenger, is also down, as confirmed by Downdetector. The refresh request submitted to Facebook or Instagram on the website or app comes out as a timeout. While it may be too early to say, this seems to be an issue around the DNS server down. Similarly, the Facebook service outage was reported by approximately 4,000 people on Downdetector and the service claims issue related to the website, app, and server connection.ĪLSO READ: WhatsApp, Facebook, Instagram are down: Is it hacking attack on Facebook or some engineer made an error?
The issue is said to be around server connection. Talking about Instagram, Downdetector, the website that tracks services and websites, shows that there are roughly 8,000 users who reported issues. The Downdetector website shows almost 9,000 crash reports for WhatsApp. As per Downdetector data, WhatsApp users are reporting issues in the app as well as sending messages.
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